ABOUT OUR BUSINESS

COVID-19 At Natasha Williams Jewelry Designs, we are committed to the health and safety of our staff and community. In order to play our part in reducing the spread of COVID-19 and keep our employees & their families safe, we have temporarily reduced our order capacity as our staff work from home. As a result, returns may take longer than usual to process. If you need to return an item, please contact ndjewel@yahoo.com for assistance. EASY HASSLE-FREE 60-DAY RETURN POLICY We want you to feel comfortable and confident when shopping at natashawilliamsjewelry.com. That is why we offer an easy, hassle-free 60 day return policy. If you are not completely satisfied with your purchase you may return it for a full refund (minus any shipping and/or gift packaging charges, if any) within 60 days of the original shipping date. Any item purchased from natashawilliamsjewelry.com can be returned! The item must be returned in a new and unworn condition. The item being returned must have the jewelry tag attached Items which have been resized, updated and/or repaired do not qualify. You will be responsible for the return shipping cost RETURN PROCESS To request a return, please email us at ndjewel@yahoo.com. One of our customer service reps will follow up with you via email with instructions and return form. If you require assistance, please email us at ndjewel@yahoo.com. Upon receipt of your return, all items are inspected for signs of wear or damage prior to issuance of any refunds, replacements or credits. New and unworn condition means that there are no scratches, marks, or blemishes on the items. Additionally, items modified or re-sized by another jeweler are also not considered new. Upon acceptance of your return, a refund will be issued to the original form of payment. Any promotional gifts must also be returned with your returned item. JEWELRY TAG The item being returned must have the jewelry tag still attached to the item. Do not remove this tag until you are certain you want to keep your item.

DISCLAIMER Natasha Williams Jewelry collects customer information in an effort to create a better shopping experience, to better communicate with our customers, and to improve the performance and accuracy of our operations. This Privacy Policy covers the entire website and addresses the use, disclosure, and security of the personal information we collect. By visiting or using this site, you accept and consent to the practices described in this policy. USE AND COLLECTION OF INFORMATION We rely on a number of legal bases to collect, use, and share your information, including: As needed to provide our services, such as when your information is used to fulfill your order, to settle disputes, or to provide customer support; When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list; If necessary to comply with a legal obligation or court order or in connection with a legal claim; As necessary for the improvement of our services, so long as this interest is not overridden by your rights or interest When you purchase something from our website, we collect the personal information you give us such as your name, address and email address. We will never disclose your personal information unless you ask us or we are required by law to do so. Email marketing: With your permission, we may send you emails about our store, new products and other updates. You can opt out of these emails at any time using the Unsubscribe instructions provided in such communications or contacting us at ndjewel@yahoo.com. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at ndjewel@yahoo.com. SECURITY + DATA RETENTION To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. We retain your personal information only for as long as necessary to provide you with services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce agreements. We generally keep your data for the following time period: 4 years. COOKIES As you navigate this site, your web browser may store information on your computer in the form of a "cookie." Cookies are small text files that contain information that helps the website to identify you. Cookies do no harm to your computer, consist only of text, and cannot contain viruses. They are needed to facilitate automatic logins, password authentication, shopping cart functions, personal preference settings, and a variety of other functions. Most web browsers allow users to clear or block cookies. Please note that deleting or disabling cookies may limit your user experience. AGE OF CONSENT By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. YOUR RIGHTS If you reside in certain territories, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request. You can object to (i) our processing of some of your information used to improve our services and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. CHANGES TO THIS PRIVACY POLICY We reserve the right to modify this privacy policy at any time without notice, so please review it frequently. Changes will take effect immediately upon their posting on the website. If we make any changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. QUESTIONS AND CONTACT INFORMATION If you have any questions about this privacy policy, you may contact us at: Natasha Williams’ Jewelry Designs SIGN UP + SAVE 15% Sign up for the mailing list to be the first to find out about new products, special offers, and the latest Natasha Williams Jewelry news.